ORDERS & SHIPPING

HOW ARE ORDERS SHIPPED?

Orders typically ship within 1–2 business days. All orders are shipped in discreet outer packaging, and tracking information will be sent once your order is on the way. Delivery times may vary by carrier.

HOW WILL THIS APPEAR ON MY BILLING STATEMENT?

Billing statements will appear as GFLX LLC.

What Is Your Return Policy?

Opened or used products cannot be returned. If there are any issues with your order, please contact us within 7 days of delivery for assistance.

FREQUENTLY ASKED QUESTIONS

WHAT IS A HYDROGEL / HYDROGEL CONCENTRATE?

A hydrogel is a water-rich gel formed when specialized ingredients create a stable network that holds large amounts of water. GOON FUEL starts as a concentrate and transforms into a finished hydrogel only when water is added.

This approach is fundamental to the distinctive, true-to-life texture GOON FUEL was designed to deliver.

Why USE Individual Packets?

Our packets are water- and air- resistant, compact, discreet, travel-friendly and easy to store. They avoid the messy inconvenience and awkwardness that can come with traditional products.

Each pocket-sized packet weighs under 10 grams but produces approximately 1–1.5 fl oz of finished product, depending on your preferred texture.

The durable foil-layers protect the contents until use and remains flexible enough to be kneaded easily, ensuring a smooth, consistent result every time.

HOW MUCH WATER SHOULD I ADD?

Start with 1 fl oz then adjust to your preference. For a more full-bodied gel, add less water. For a faster glide, add more water.

How Do I Make Sure GOON FUEL Mixes Properly?

Kneading the packet thoroughly leads to a smooth, consistent gel. Always knead packets edge-to-edge for best results as some material may naturally settle toward the edges from long term storage.

CAN GOON FUEL BE PREPARED AHEAD OF TIME?

Yes. Use within 48 hours for best results. After use, discard any remaining product, then wash bottles or containers with warm, soapy water and allow to dry completely before reusing.

How should unopened packets be stored?

Store unopened packets sealed in the original bag in a cool, dry place away from excessive heat, humidity, and direct sunlight.

When properly stored, unopened packets are best used by the date printed on the bag.

IS GOON FUEL INTENDED FOR INTERNAL USE?

Although GOON FUEL is made with ingredients found in other commercially available lubricant products, GOON FUEL is intended and marketed for external use only.

WHAT COMES WITH EACH ORDER?

Each order includes 10 individual GOON FUEL Hydrogel Concentrate packets and one 2 oz reusable flip-top bottle for mixing. The included bottle is provided for convenience, as GOON FUEL can be mixed in any clean bottle or container of your choice.